Planning Together (co-commissing) the Residents' Shelter Program in Makassar City
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Abstract
One of the ways to improve the quality of public services is by facilitating and bringing services closer and presenting potential knowledge of service users and their networks. The resident's shelter program exists as an effort to bring services closer and easier to the community, especially to women and children who experience violence. This study aims to analyse the co-commissing of the Makassar City residents' shelter program. Qualitative methods were used in this study, with primary data sources from interviews, FGDs and direct observations which were also supported by secondary data originating from documents related to the residents' shelter program in Makassar City. Data analysis through the process of systematically searching for and compiling data obtained from interviews, field notes, and documentation, by organizing data into categories, describing them into units, synthesizing them, compiling them into patterns, choosing which ones are important and which ones will be studied, and draw conclusions. The results of this study found that in planning together, top down is still more dominant. Where in the design of the shelter the residents come from the Head of Service and are assisted by consultants while in terms of program development, they are still limited to making suggestions without being given the opportunity to be involved in planning the budget. It is hoped that all stakeholders related to the protection of women and children will redesign the residents' shelters by providing space for community participation to be involved in decision-making at the planning stage.