Client Satisfaction Towards Custom House Agent Process

Abstract

Any individual can act as an agent for any business transactions or imports & exports of good at any location provided he holds a valid license, generally termed as custom house agent. A temporary or permanent license holder do have certain limitations to undergo shipping bill for internal and external work. To rule out the complicated and tiresome procedures during exports and imports an expert well versed with the custom and consignment procedure is a key, called the custom house agent. The custom house agent is expected to have certain educational qualifications and experience in logistics industry. The study is an exploratory one attempted to identify the qualification, rules and regulations of custom housing agent.