The Use of Technological Means to Facilitate Historical Information in Cultural Tourism

Abstract

The objective of the research was to determine how the use of technological means facilitates historical information in cultural tourism in the city of Arequipa. The type of research was under a quantitative approach, a non-experimental cross-sectional design with a hypothetical deductive method, a measurement instrument validated by expert judgment was used, the data collection technique was the survey, which was applied to tourists with closed questions and the instrument was the questionnaire. A non-probabilistic sampling was carried out and a pilot sample was used. Audio guides are not used in the city of Arequipa, they have only been implemented in the city of Lima and Cusco. The findings of the following investigation were that 50% of tourists don´t know about the use of technological means that facilitate historical information in cultural tourism in the city of Arequipa. 45% of national and foreign tourists don´t know about the use of audio guides on their tourist trips and the use of the QR code, 46.67% don´t know about the use of the QR code to facilitate historical information in cultural tourism in the Arequipa city. It is concluded that the use of technological means facilitates historical information in cultural tourism in Arequipa.