Exploring Corporate Social Responsibility: A Phenomenological Study of Exxon Mobil CEPU CSR Exploration

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Unggul Priyadi, Eko Atmadji, Mochamad Ali Imron, Tarjo


Corporate Social Responsibility (CSR) has become an increasingly important topic in the business world in recent years. Companies are expected to not only generate profits but also to contribute to the well-being of society and the environment. However, the implementation of CSR varies widely across companies and industries. This study aims to explore the phenomenon of CSR in the context of Exxon Mobil Cepu, a multinational oil and gas company operating in Indonesia. Specifically, we aim to gain a deeper understanding of the company's CSR exploration and its impact on the local community. Using a phenomenological approach, we conducted interviews with employees of Exxon Mobil Cepu and members of the local community. Our analysis revealed several themes related to the company's CSR exploration, including its focus on environmental sustainability, community development, and employee engagement. We also identified several challenges that the company faces in implementing its CSR initiatives, such as limited resources and conflicting stakeholder interests. The importance of this study lies in its contribution to the understanding of CSR in the context of the oil and gas industry. The findings of this study can inform the development of best practices for CSR in this industry and provide insights for other companies that operate in similar contexts. The study is also significant in that it fills a gap in the literature on CSR. Although there are many studies on CSR globally, few examine its implementation in the oil and gas industry or focus specifically on challenges faced by companies operating in this sector.

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