Main Article Content
Each worker has certain desires which he thinks must be satisfied by the association he is working for. At the point when the association neglects to do this, he builds up a sentiment of discontent or disappointment. At the point when a representative feel that something is out of line in the association, he is said to have a complaint. Complaint is any discontent or disappointment, regardless of whether communicated or not, whether legitimate or not, emerging out of anything associated with the organization which a worker thinks, accepts and even feels to be unreasonable, treacherous or unjust.