An Empirical Study to Evaluate the Patient Satisfaction in Terms of Services Delivered in Private Hospitals Chennai

Abstract

Case expectation in health care continues to increase and this is commodity that needs to be managed adequately in order to meliorate issues and drop liability. Understanding cases’ prospects can enhance their satisfaction position. This paper discusses cases prospects and proposes performance of rudiments of case- centered care and value- predicated care into our being health care systems moment.

Need Of The Study: The study covers the patient anticipation in a sanitarium for a better service and managing time. This study also helps in reducing the overall time in the inpatient department

Research Design: The study used an exploratory exploration system, in which 1000 actors were named, and used a arbitrary fashion.

Limitations: Although this exploration was precisely prepared, still there are certain limitations and failings. This study was done only for the private hospitals in Chennai.

Findings: Grounded on the analysis and interpretation H1, H2, and H4 are accepted while H3 is rejected.

H1. The better the croaker services (DS), the advanced the case satisfaction.

H2. The better the nanny’s services (NS), the advanced the case satisfaction.

H3. The easier the enrollment and executive procedures, the advanced the case satisfaction.

H4. The shorter the waiting time, the advanced the case satisfaction.