The Effect of Good Governance on Organizational Performance: A Study of Public Offices in Gudeya Bila District, East Wollega Zone, Oromia, Ethiopia

Abstract

The main purpose of this study was to investigate the effects of good governance on public organizational performances at Gudaya Bila district in line with the contribution of participation by which the employees/staffs participate on organizational performances, the effect of accountability and transparency that plays paramount role in promoting organizational performance at the study area. To conduct this study, descriptive and explanatory type of research design were used. Systematic random sampling and purposive sampling techniques were used. The data were collected through questionnaire, semi-structured interview and document review. The samples were 107 selected experts from 393 of the total experts, and all 113 from government offices process owners of the thirty-four selected public offices.  In addition, 34 sectors office heads were included. Data analysis was made using descriptive statistics and SPSS software, mean, standard deviations frequency counts, percentages, graphs, charts, tables and analysis of documents by both quantitatively and qualitatively. Even though   the findings of the study indicated that good governance principles namely participation, accountability and transparency has a positive effect on organizational performance as examined by the results of the analysis, the implementation level didn’t exceeded 30-45% entirely. Hence, the employees do not significantly participate on organizational performance planning, implementation, monitoring, and evaluation. Moreover, lack of conducting administrative reviews to exchange views and experiences by regular and open method of check and balances and fear of being called to account. More practically, lack of leadership commitments, lack of skill, insufficient financial allocation, lack of periodic monitoring and evaluation, lack of disclosed information, lack of capacity to perform the mandated organizational activities were the major problems on organizational performances.