Effectiveness and Competencies of HR Professionals towards Human Capital Development 

Abstract

The role and competencies of human resource professionals are changing because of changes in human capital trends, owing to moderating variables in the global marketplace. The study focuses on prominence of human capital trends, significance of human capital management, impact of human resource competencies on human capital management, effectiveness of human resource competencies that help to nurture a thriving workforce through relevant human capital management and development practices, which in turn helps to build successful business organizations with sustainable competitive advantage. Human resource professionals from different business organizations were the universe of the study and a sample of respondents were identified for the purpose of the qualitative study. For the qualitative study, descriptive research design, qualitative method, case study as research tool, purposive non-probability sampling technique, and thematic analysis for interpretation of the collected data has been used. It was found that there was low business-awareness in HR professionals, HR competencies differed in different businesses, there was a lack of understanding on how HR competencies and human capital development practices align to business performance, there was no rapid transformation in HR competencies and its application towards human capital development practices. It was also found that maturity levels of HR competencies varied based on years of experience, HR competency framework was not valued, well-defined and developed. Additionally it was found that HR competencies are constantly evolving, culture building with purpose helps in leading talent, organizational design and change management as a HR competency helps build winning talent strategies, irresistible employee experiences help to promote employee engagement, and implementing innovation paves way to growth.