The Effect of Fintech on Customer Satisfaction Level

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Published: Jun 17, 2023
Keywords:
Financial Technology, Small and Middle Company, Customer Satisfaction Level

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Dr. C. Vijai
Dr. L. BHUVANESWARI
Dr. S. Sathyakala
Dr. D. Paul Dhinakaran
Dr. R. Arun
M. Raja Lakshmi

Abstract

Fintech is the present-day buzzword in the vicinity of finance sector; the contemporary evolution of Fintech, led
by means of startups, poses challenges for regulators and market contributors alike, considerably in balancing the
ability advantages of innovation with the viable dangers of latest techniques in the finance area. Fintech has
changed traditional economic institutions. FinTech is a time period used to describe the developing technological
improvements in the financial quarter. Fintech is an increasing number of shaping the economic sector. This
research paper analyses the Fintech Adoption, Fintech News Network, Indian Fintech Industry Structure, and
Fintech Startup in India, and Fintech Trends in India.

Article Details

Issue
Vol. 10 No. 3S (2023): Special Issue 3
Section
Articles
Author Biographies

Dr. C. Vijai

Associate Professor, Department of Commerce and Business Administration,
Vel Tech Rangarajan Dr. Sagunthala R&D Institute of Science and Technology, India, ORCID: 0000-
0003-0041-7466

Dr. L. BHUVANESWARI

Assistant Professor, Department of Business Administration
Auxiliumcollege (Autonomous) Vellore

Dr. S. Sathyakala

Assistant Professor, Department of Management Studies, Sona college of Technology

Dr. D. Paul Dhinakaran

Assistant Professor, Department of Commerce
Jayagovind Harigopal Agarwal Agarsen College (Affiliated to University of Madras) Madhavaram,
Chennai, Tamilnadu- 600060

Dr. R. Arun

Associate Professor, Department of Management Studies, JHA Agarsen College, Chennai

M. Raja Lakshmi

M.Phil., Research Scholar Jayagovind Harigopal Agarwal Agarsen College, (Affiliated to University
of Madras) Madhavaram, Chennai-60